A Void Transaction is used to cancel a transaction. To void a transaction, follow these steps:
Step 1: Click on "VOID" at the bottom.
Step 2: Select the transaction type (Card / QR).
Step 3: Log in with the Manager password.
Step 4: Enter Trace No. (found on the paper receipt).
Step 5: Verify the transaction details and select OK. A SALE VOID receipt will be printed. This should be done before 23:59h on the day of the transaction (before settlement).
