Search Knowledge Base Articles

POS Hold Order Process

Description

This guide explains how to place an order on hold in the POS system and retrieve it later for payment processing.

Procedure

STEP 1 - Choose the products you want.

STEP 2 - Select one product and click the "Hold" option.

STEP 3 - A popup will appear; select a reason for holding the product and click "Proceed"

STEP 4 - The held product will be displayed on the hold order page.

STEP 5 - Once the product is ready for pickup, you will be notified.

STEP 6 - Click on the hold order; you will be redirected to the billing page. Choose the payment method to complete the order.

Video Demonstrates the Steps Above

How to Update and Check the Version of My POS

Title Update and check the version of the POS Description Ensuring that your software is up to date...
To Login through POS

Title Login through POS Description The guide on how to login through to the POS Procedure STEP 1 ...
POS Dine In process

Title POS Dine-In Process Description This guide explains how to process a dine-in order in the POS...
POS Takeaway Process

Title POS Takeaway Process Description The guide explains how to process a takeaway order in the PO...
POS Transfer table

Title POS Transfer Table Description This guide explains how to transfer an active table to another...