1. What are your customer support hours?
Our customer support team is available during business hours.
2. How long does it typically take to receive a response from customer support?
We aim to respond to customer inquiries as soon as possible.
3. What information should I have ready when contacting customer support about a problem?
Kindly have your POS system details, account information, and a description of the issue ready when you contact us for support.
4. Is there a knowledge base or help center available for self-help?
Yes, we offer a knowledge base where you can find articles and guides to assist you with common questions and issues. You can access it here: https://crmsystem.warelycorp.com/knowledge-base
5. Do you offer 24/7 customer support?
No. All issues are addressed during regular support hours.
6. How does a POS system work?
A POS system typically includes a computer or tablet, a cash register, a barcode scanner, and a receipt printer. It records sales, updates inventory, and processes payments.
7. Do I need an internet connection to use a POS system?
Yes, you need a stable internet connection.
8. Can I use multiple payment methods with a POS system, including credit cards and cash?
Yes, our POS systems support a variety of payment methods, including cash, credit/ debit cards, and mobile payments.
9. What types of businesses can benefit from a POS system?
Restaurants, retail stores, salons, coffee shops, and various other businesses can benefit from using a POS system.
10. Can I use a POS system for multiple locations?
Yes, our POS systems support multi-location functionality, allowing businesses with multiple stores or branches to manage operations centrally, monitor inventory across locations, and streamline reporting.