Step 1: On the POS home screen, locate and tap Tools.
Step 2: Tap Remote Assistance.
Step 3: Click Start, then take a screenshot and send it to us. Thank you.
步骤 1：在 POS 的主画面（Home Screen）找到并点击 Tools。
步骤 2：点击 Remote Assistance。
步骤 3：点击 启动（Start），然后将截图发送给我们，谢谢。